About Meevo
Meevo is the award-winning salon and spa software powered by Millennium built specifically for the beauty industry to simplify client management, improve business operations, and enhance your marketing strategies. Crush your goals in one completely customizable, easy-to-use platform with a 98.5% positive support rating from more than 350,000 users. You’ll gain best-in-class, 5-star support from the moment you join the Meevo Community.
Awards and Recognition
FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
Meevo Pricing
Meevo pricing plans are dependent on the number of users required. Pricing starts at $139/month for up to 5 users and scales as follows:5 Professionals: $139/month for up to 5 users and 1,500 text messages.10 Professionals: $179/month for up to 10 users and 2,500 text messages.15 Professionals: $269/month for up to 15 users and 5,000 text messages.25 Professionals: $419/month for up to 25 users and 7,500 text messages.Unlimited Professionals: $529/month for unlimited users and up to 10,000 text messages.Enterprise: Custom enterprise plans are available upon request.
Starting price:
$139.00per month
Free trial:
Not Available
Free version:
Not Available
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Meevo Reviews
Overall Rating
Secondary Ratings
Ease-of-use
4.5
Customer Support
4.5
Value for money
4.5
4.38/5 out of 253 Reviews
Most Helpful Reviews for Meevo
1 - 5 of 254 Reviews
Sandra
Individual & Family Services, 11 - 50 employees
Used unspecified
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
Reviewed April 2024
Meevo Review: Truly Helps Us Everyday.
Mary Beth
Health, Wellness and Fitness, 51-200 employees
Used daily for more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Best software for our Salon and Spas!
I am very happy with the Meevo software and customer support we receive. The training is easy and convenient, which helps to get new hires using it quickly!
PROS
How easy it is to use the software. I like being able to customize things. But mostly the customer service is outstanding!
CONS
I honestly cant think of anything! The only I dont like, is when my receptionists dont use the corect client name and make a new one! But it is easy to fix, by using intelli merge or manual merge of duplicate clients.
Reasons for switching to Meevo
Meevo was better with more updates. Our Millenium was out dated
Vendor Response
Thanks Mary Beth! We appreciate the kind words and love that you're enjoying Meevo's customization and how it adapts to your business! Replied March 2024
Melinda
Consumer Services, 11-50 employees
Used daily for more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Perfect Software
Overall, love the Meevo software. So easy to use and once you learn all the features it makes life so easy!
PROS
Meevos ease of use is one of the best things. Easy to train employees to do scheduling. Lots of helpful features to walk you through things and also excellent customer support. Analytical reports are great
CONS
Wish it had everything we need in one software instead of more add ons.
Reasons for switching to Meevo
Millenium was not going to be available anymore
Vendor Response
Thanks Melinda! Love hearing you find Meevo user-friendly & it empowers your team! We're here if you ever need anything. Replied March 2024
Michelle
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed June 2019
Meevo 2 - A Work in Progress
PROS
- The software is fully internet based and didn't require specific equipment. - It promised better features from a franchise point of view
CONS
- We were one of the first companies on board and the regular updates and releases caused a lot of confusion and a lot of problems for us. The updates didn't come with details on what was changed or how. And if we had all our settings in place and those settings were involved in an update, everything was changed around (ie things that were "on" prior to the update, were turned "off" during the update). However we were never notified and had to find out what had changed when we ran into problems. This caused confusion not only for us, but for our franchisees and guests. - The reporting is flawed. We have spent hours upon hours on the phone with support, development, management, etc trying to help correct the reporting issues. To date we still don't have a sales or accounting report that we can rely on to provide accurate data. Everything requires a supporting report and/or manual calculations. - The support team is difficult to utilize as you aren't assigned a specific support contact therefore you're constantly explaining the same thing(s) over and over again when you call in to obtain a status, start a new support ticket, etc.
Reasons for switching to Meevo
Cost, along with the fact that we are a franchise and Meevo promised better functionality from the franchise side of things.
Brianne
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
Great Software
Meevo customer service is very helpful and quick to resolve issues. Overall it is such an easy system to use. I like that is is really dialed in to our industry.
PROS
We have used other online systems and Meevo is so easy. Guided walk through steps, great reporting system.
CONS
I wish they had a built in referral program, not a points system.
Reasons for switching to Meevo
Mindbody was very expensive and half of it we didn't need for our clinic and some things we needed, but they didn't have.
Vendor Response
It's great to hear that Meevo is easy to use and helps you with reporting, Brianne! Our team is always here when you need us! Replied March 2024